Career

Sovos Compliance

Product Manager | January 2017 - Present

Leverage win/loss analysis, market research, and technical resources to establish strategic roadmaps and resource plans for enterprise B2B SaaS platforms

Collaborate with cross-functional teams to specify next-generation connectivity vision and strategic models

Serve as technical point of contact for Sales and Sales Engineering teams for implementation readiness

Led Product Management and Development teams from design to launch of new enterprise API products

Establish and enforce prioritization models for strategic and reactive development initiatives

Associate Product Manager, Product Owner | July 2016 - January 2017

Defined and communicated development requirements with remote teams using SCRUM methodologies

Managed portfolio of 30+ on-premise and cloud integration products for ERPs and eCommerce platforms

Engaged third party software providers for co-development and integration certifications

Facilitated triage sessions with Professional Services, Implementation, Support and Client Success teams

Product Associate | January 2016 - July 2016

Utilized development specifications to create training and enablement tools for support and sales teams

Investigated and reported defects using SQL, SOAP and REST logs, and Microsoft Excel pivot tables

Sidebench Studios

Business Analyst | 2015

Documented development criteria in Github and Pivotal Tracker from UI Design and client collaboration

Designed and developed bug tracking and project management tools for Google Apps in Javascript

Achieved HIPAA Business Associate Certification for medical-field application development

Apple Inc.

Mobile Specialist | 2015

Maintained technical certifications necessary to troubleshoot and repair Apple mobile devices

Investigated and reported hardware tampering methods

Maintained 95% promoters (NPS) for 500+ technical support interactions

Retail Specialist | 2014

Maintained Apple Product Professional Certification

Led focussed training sessions for small groups

B2C Sales

Campus Representative | 2013

Developed and led faculty and student training sessions

Assisted in college-wide iPad implementation

Skills

Concepts

  • Product Management


  • Strategic Product Roadmap
    (Growth, Maintenance, Recovery)

  • Agile Product Management & Development (SCRUM, KANBAN)

  • Scrum Master Certification

  • Leading Remote & Distributed Teams

  • Software Integration


  • Premise and Cloud Integrations

  • Financial Services APIs

  • Enterprise eCommerce & ERP Integration

  • SAP, Oracle, Adobe, Microsoft
    Certified Integrations
  • Communication


  • Data and Concept Visualization

  • Planning/Roadmapping Frameworks

  • Written & Verbal Communication

  • Technical/Training Documentation and Copywriting

Technologies

  • Plan & Track


  • Atlassian Jira

  • Aha!

  • Pivotal Tracker

  • Microsoft Office & Google Suites
  • Prototype & Build


  • HTML, CSS, Javascript, Bootstrap,
    React.js, git

  • LucidChart Flowcharts

  • Sketch, Illustrator, Abstract

  • Premise, Cloud, and Hybrid Architectures
  • Connect


  • SOAP, REST, HTTP, GraphQL APIs

  • Postman & SoapUI

  • Headless Application Design

  • XML & JSON Data Structures

Photography Journal

Captured by the juxtaposition seen in camera technology, I have spent 3 years studying and enjoying photography. Whether shooting on film through a vintage Minolta, or a state-of-the-art mirrorless image sensor, simple shapes of glass bend light to let me capture my ventures in infinite ways. Photography lets me find balance between technical learning and artistic freedom, and it pushes me to adventure in ways I would never without a camera. For more of my photos, check out ventureshots.com.

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